Privacy Policy

Last Updated: January 25, 2026

1. OVERVIEW

Traumalis ("we," "our," or "us") provides software services to healthcare organizations. This Privacy Policy explains how we collect, use, and protect information.

2. INFORMATION WE COLLECT

2.1 From Healthcare Organizations:

Account and billing information
Service usage analytics
Technical support communications

2.2 From Clinicians:

Name and email for account setup
Service usage analytics
Support requests

2.3 From Patients:

Currently, we do not collect patient information
Patient data may be processed in the future with appropriate safeguards

3. HOW WE USE INFORMATION

3.1 Service Provision: To provide, maintain, and improve our Service

3.2 Billing: To process payments and manage accounts

3.3 Support: To provide technical support and customer service

3.4 Legal Compliance: To comply with applicable laws and regulations

4. INFORMATION SHARING

We do not sell personal information. We may share information with:

Service providers who assist in Service delivery
Legal authorities when required by law
Business successors in case of merger or acquisition

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect information, including encryption, access controls, and regular security assessments.

6. DATA RETENTION

We retain information only as long as necessary for Service provision and legal compliance.

7. PHI PROCESSING

We do not currently process PHI but we maintain the right to do so in the future. Before we begin processing PHI, we will implement HIPAA-compliant safeguards and execute appropriate Business Associate Agreements.

8. CONTACT INFORMATION

For privacy questions: support@traumalis.com