Traumalis

Privacy Policy

Last Updated: September 20, 2025

1. OVERVIEW

Traumalis ("we," "our," or "us") provides software services to healthcare organizations. This Privacy Policy explains how we collect, use, and protect information.

2. INFORMATION WE COLLECT

2.1 From Healthcare Organizations:

  • Account and billing information
  • Service usage analytics
  • Technical support communications

2.2 From Clinicians:

  • Professional credentials for account setup
  • Service usage patterns
  • Support requests

2.3 From Patients:

  • Currently, we do not directly collect patient information
  • Patient data may be processed in the future with appropriate safeguards

3. HOW WE USE INFORMATION

3.1 Service Provision: To provide, maintain, and improve our Service

3.2 Billing: To process payments and manage accounts

3.3 Support: To provide technical support and customer service

3.4 Legal Compliance: To comply with applicable laws and regulations

4. INFORMATION SHARING

We do not sell personal information. We may share information with:

  • Service providers who assist in Service delivery
  • Legal authorities when required by law
  • Business successors in case of merger or acquisition

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect information, including encryption, access controls, and regular security assessments.

6. DATA RETENTION

We retain information only as long as necessary for Service provision and legal compliance.

7. FUTURE PHI PROCESSING

When we begin processing PHI, we will implement HIPAA-compliant safeguards and execute appropriate Business Associate Agreements.

8. YOUR RIGHTS

8.1 Healthcare Organizations and Clinicians: May request access, correction, or deletion of account information

8.2 Patients: Should direct privacy requests to their healthcare provider

9. CONTACT INFORMATION

For privacy questions: [PRIVACY EMAIL]